Aurum Foundation FAQ
The Aurum Foundation FAQ with direct answers about registration, W0RKEU, Back Office, NEYRO, wallets, deposits, withdrawals, EX-AI, Zeus AI, NeoBank, Cards and where to find the detailed guide for each topic.
This page is the fast-answer hub for Aurum. Each answer links conceptually to a dedicated SEO page with the full procedure, so users can move from a quick answer to detailed steps without searching elsewhere.
Frequently asked questions
What is Aurum Foundation?
A fintech/Web3 ecosystem combining AI trading, NEYRO agents, exchange infrastructure, payments/cards, blockchain products and RWA-related services.
What is the referral code used here?
W0RKEU.
Where do I log in?
Use the official Aurum Back Office domain: backoffice.aurum.foundation.
What is NEYRO?
A non-custodial, wallet-connected AI-agent trading layer.
What is Quantum Alpha?
The first live NEYRO agent highlighted by the product, described as an automated futures-trading agent using DEX/smart-contract infrastructure.
How long can a NEYRO withdrawal take?
NEYRO’s official FAQ says typically about 48 hours because open positions may need to be closed first.
Can I use MetaMask or Trust Wallet?
Use the connection options shown in the live NEYRO/Aurum interface. MetaMask can connect directly when offered; compatible mobile wallets can use WalletConnect when offered.
What should I check before a crypto deposit?
Asset, network, destination address and any memo/tag must match exactly.
What if a withdrawal says sent but I see nothing?
Check transaction hash, network, destination address, blockchain explorer status and whether the token is visible/imported in the wallet.
Security & responsible use
Use only official links, protect your passwords and seed phrases, verify wallet networks and read current product terms before confirming transactions.
Official source
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